“Through all of our investigation and testing, we’re confident that firmware 4.5.2 did not affect the noise cancelling feature.”, wrote Wayne_M, Lead Bose Community Manager. Considering all these user feedback, Bose conducted an investigation and published its investigation report on Thursday.Īccording to the report, the company did not find any issues with the firmware update. There was even a petition on with 898 signatures alleging Bose for intentionally making the ANC worse so that users would upgrade to the newer Bose NC700 model. “Made an account to come and say the same thing- new update has severely lowered the quality of ANC, absolutely nowhere near where it was.”, wrote a user on Bose community forum. The issue is believed to have got significant and easily noticeable with the firmware update version 4.5.2 the company rolled out this June.
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